Policy Update: we have updated our privacy policy to align the details with the GDPR. We have outlined key terms, clarified data processing activities and addressed our compliance. This privacy policy explains the key terms of how we collect and store your personal data and explains your key rights when you use this website or contact us by phone or email.
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Rosehip + Rye
Rosehip + Rye (previously Russian Revels) was founded in 2011 as a supper club, event organisers and caterers in London.
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What information do we collect about you?
We collect information about you when you enquire, register with or place an order for our products and services. We collect and store accounting information for the purpose of invoicing and to monitor and improve our products and services. We also collect information when you voluntarily sign up for our newsletter or provide feedback.
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How will we use the information about you?
We collect information about you to respond to an enquiry, process your order, manage your account. Also, if you sign up to receive our newsletter, which we normally send out no more than once a month, we will email you with details of our products and services. You have the right at any time to stop us from contacting you for marketing purposes. The easiest way is to unsubscribe from a receiving the newsletter.
If you pay by credit card online we do not store your details and the payment processing is conducted by a third party gateway provider.
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As a general rule we will never pass on or sell your information to any third party companies.
If you provide feedback we may use this to promote our business in the form of a testimonial. This could be displayed on the website, social media or sent to someone in an email. We would only use your first name, and never use your full name, address or telephone number – unless we have specifically agreed that you would be happy to disclose more details.
Access to your information, correction and right to erasure
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal or company information please email us. You may also ask us to correct or remove information you think is inaccurate or you no longer wish us to hold. However, we are obligated to retain certain data for certain periods for legal reasons.
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Transferring your information outside of Europe
We will not knowingly transfer your data outside of the EU. However, as part of the services offered to you through the website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any website or credit card servers are from time to time located in a country outside the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you are agreeing to this transfer, storing or processing.
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If you use our website or correspond via email while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
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Cookies
Cookies are text files placed on your computer to collect standard internet and login information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. This data us collected anonymously.
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For further information visit www.aboutcookies.org
You can set your browser not to accept cookies however in a few cases some of the website features may not work.
Changes to our privacy policy
We keep our policy under regular review and we will place any updates on this webpage. The policy was last updated on 19 July 2022.
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How to contact us
Our up to date contact details are on the Contact page.